Privacy Policy

Effective Date: 16/01/2025
Last Updated: 01/01/2026

At Hacco Ltd (“Hacco”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use our website https://hacco.co.uk and related services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

Legal Entity: Hacco Ltd
Company Number: 15909667
ICO Registration Number: ZB818623

Website: https://hacco.co.uk
Email: [email protected]

Registered Office:
128 City Road
London
EC1V 2NX
United Kingdom

Hacco Ltd is the data controller responsible for your personal data.


2. Personal Data We Collect

We may collect and process the following types of personal data:

a) Comments

When visitors leave comments on the website, we collect:

The data shown in the comment form

The visitor’s IP address and browser user agent (to help detect spam)

An anonymised hash of your email address may be sent to the Gravatar service to check if you are using it. Once your comment is approved, your profile picture may be visible to the public alongside your comment.

b) Media Uploads

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract this data.

c) Cookies

We use cookies to:

Enable essential website functionality

Remember user preferences

Improve performance and user experience

For more information, please see our Cookie Policy.

d) Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g. videos, images, social media posts). Embedded content behaves in the same way as if you visited the third-party website directly and may collect data, use cookies, or track interactions.


3. How We Use Your Personal Data

We use your personal data to:

Respond to enquiries or comments

Operate and maintain our website

Improve website functionality and user experience

Detect and prevent spam, fraud, or misuse

Support account login and security features

We only process personal data where we have a lawful basis to do so.


4. Sharing Your Data

We do not sell your personal data.

We may share data with trusted third parties only where necessary, including:

Spam detection and security services

Website hosting and technical service providers

Email service providers (e.g. password reset emails)

Gravatar (for profile images linked to comments)

All third parties are required to handle your data securely and lawfully.


5. Data Retention

Comments and related metadata may be retained indefinitely to help recognise and approve follow-up comments automatically.

For registered users, personal information stored in user profiles is retained while the account remains active. Users may edit or delete their personal information at any time (except usernames).

Some data may be retained longer where required for legal, regulatory, security, or administrative purposes.


6. Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to your personal data

Request correction of inaccurate or incomplete data

Request deletion of your personal data (where applicable)

Object to or restrict certain types of processing

Withdraw consent where processing is based on consent

To exercise your rights, please contact us at:
📧 [email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).


7. International Data Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with UK GDPR requirements.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices.
Any updates will be posted on this page, and the Last Updated date will be revised accordingly.


9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 [email protected]

Hacco Ltd
128 City Road
London
EC1V 2NX
United Kingdom