Hacco Intellectual Property Protection Policy

Our Commitment to Intellectual Property Rights

At Hacco, we are firmly committed to respecting and protecting intellectual property (IP) rights in every aspect of our platform. We provide a secure and legally compliant environment for creators, designers, brands, and customers alike.

We actively collaborate with intellectual property owners to prevent the sale and distribution of counterfeit or infringing products. Our dedicated IP Protection Team continuously monitors, investigates, and takes prompt action against any reported violations.

👉 Click here to view and submit our IP Protection Form

Understanding Intellectual Property Rights

Intellectual property rights are legal protections granted to creators and innovators. These rights generally fall into the following categories:

Trademarks
Trademarks are distinct words, symbols, logos, or designs that identify and distinguish a brand, product, or service. The owner holds exclusive rights to use the mark and prevent unauthorized use.

Patents
Patents protect inventions and product designs. They grant inventors exclusive rights to make, use, or sell their innovations for a specific period.

Copyrights
Copyright safeguards original creative works, such as written content, images, music, videos, artwork, and software. Copyright holders control how their work is used, distributed, or reproduced.

What Constitutes Infringement?

Intellectual property infringement involves the unauthorized use of another’s protected material. Common violations include:

Listing or selling counterfeit goods.

Copying brand logos, product descriptions, or packaging designs.

Using protected images, patterns, or marketing materials without permission.

Publishing misleading or deceptive product information that mimics another brand.

For Fashion Designers & Clothing Brands

We recognize that fashion is not just commerce—it’s art. At Hacco, we deeply value the creativity and originality behind designer clothing and fashion brands. If you are a fashion designer or brand owner and discover replicas, knockoffs, or unauthorized copies of your designs on our platform, we encourage you to report them immediately.

When submitting a fashion infringement report, please include:

Clear photos of your original design (runway photos, lookbooks, sketches).

Design ownership documents (e.g., dated sketches, copyright filings, design registrations).

Comparison images showing the infringing item.

Any supporting contracts or proofs of authorship, if available.

We take fashion-related IP issues seriously and are committed to removing infringing content and holding violators accountable.

📩 For fashion-related IP complaints: help@hacco.co.uk

Who Can Report Infringement?

Reports may be submitted by:

The legal IP rights holder.

A legally authorized representative (with proof of authority).

Any Hacco user who believes they have purchased or encountered counterfeit items.

How to Report an Infringement

While reaching out to the seller directly can sometimes resolve issues quickly, formal reports can also be submitted through our official channels.

To file a complaint or request content removal:

📧 Email: help@hacco.co.uk
📄 Include all required documentation (see below)
📥 Or fill out our official IP Protection Form: Click here to access the form

Note: Knowingly submitting false or misleading reports may result in legal consequences under the DMCA and equivalent international laws. Hacco may share your complaint details with the reported party as part of our investigation.

Required Documentation for IP Reports

To ensure a complete and effective review, all reports must include:

Detailed Description of the infringement, including product links or screenshots.

Proof of IP Ownership, such as:

Trademark, copyright, or patent registration certificates.

Product photos, original artwork, or relevant documentation for fashion/design.

Side-by-side comparison images of original vs. infringing items.

For photographs: Submit RAW or high-resolution JPEG files with metadata (EXIF), along with shooting set records or contracts when relevant.

Proof of Identity (if required), including a valid ID or signed authorization from the IP owner.

Consequences of Infringement

If we verify an intellectual property violation, Hacco will take swift action, which may include:

Removing the infringing listings or content.

Investigating and tracing the product source or supplier.

Restricting, suspending, or permanently banning suppliers who repeatedly or knowingly engage in IP violations.

Our Pledge to You

Hacco is committed to creating a trustworthy and fair marketplace that celebrates innovation, originality, and creative excellence. We will continue to enforce strict IP protection standards, support rightful IP owners, and take decisive action against infringement.

If you have concerns, questions, or wish to report a violation:
📩 Contact us at: help@hacco.co.uk
We’re here to help.